Frequently Asked Questions

Everything you need to know about shopping with CTU.

How long does shipping take for CTU orders?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn, unwashed items with original tags still attached. Returns are free for all domestic orders.

How do I ensure I am choosing the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your favorite fitting garment for the best accuracy.

Which payment methods does CTU accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are CTU products ethically sourced?

Absolutely. We partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high quality and ethical production.